Safety Recall Notice
32 Degrees Recalls Heated Socks Due to Injury Hazard
Recall Summary
Name of Product: 32 Degrees Heated Socks
Hazard: When worn during high-intensity activities that generate a combination of heat, excessive friction, moisture and pressure, the socks can pose an injury hazard including burns.
Remedy: Refund
Consumers should immediately stop using the heated socks and return them to Costco for a full refund.
Consumer Contact: 32 Degrees at 833-997-2452 from 9am to 5pm ET Monday through Friday, email at recall@32degrees.com, or online at https://www.32degrees.com/recall or https://www.32degrees.com and click “Sock Recall” at the bottom of the page under SUPPORT for more information.
Description: This recall involves heated socks sold in three sizes (Medium, Large, XL), all in the color black. “32 Degrees HEAT®” appears on the battery pack casing, battery pack packaging, user manual, and the exterior retail packaging for the products.
Sold at: Costco stores and online at https://www.costco.com/ from August 2025 through March 2026
Recalled Heated Socks with rechargeable battery pack, user manual and packaging
Frequently Asked Questions
Q: Which products are included in this recall?
This recall covers the 32 Degrees heated sock, which was sold exclusively at Costco from August 2025 through March 2026, under item numbers 1872150 (in-store) and 1913659, 1913660, and 1913661 (Costco.com).
Q: How can I tell if my heated socks are part of this recall?
If you have purchased any 32 Degrees heated socks, they are part of this recall. You can confirm by checking the battery pack casing, packaging, or user manual for the “32 Degrees HEAT®” brand name.
Q: Why are the socks being recalled?
32 Degrees is voluntarily recalling these socks in cooperation with the U.S. Consumer Product Safety Commission. When worn during high-intensity activities that generate a combination of heat, excessive friction, moisture and pressure, the socks can pose an injury hazard including burns.
Q: What should I do?
Consumers should immediately stop using the heated socks and return them to Costco for a full refund.
Q: How do I get my refund?
Return the socks at any Costco warehouse location for a full refund. If you purchased through Costco.com, you may also return through the Costco.com online return portal.
Q: Why can't 32 Degrees issue me a refund?
The recalled socks were sold exclusively through Costco — not through 32 Degrees directly. Because your purchase was made at Costco, your refund is processed by Costco.
Q: Do I have to return the socks?
Yes. The recalled socks present an injury hazard and should not be used. Please stop use immediately and return them to Costco for a full refund.
Q: What should I bring when I return my socks?
Please bring all components if available — both socks and both battery packs. If you do not have all components, please return whatever you have to your nearest Costco warehouse location.
Q: What if my socks were a gift?
Costco will directly notify the member who purchased the socks. If you received the socks as a gift, the purchaser should have received a notification from Costco. You may still return the socks to any Costco warehouse location.
Q: What if I don't live near a Costco?
Costco has more than 600 warehouse locations across the United States. To find your nearest location, visit costco.com. If you purchased through Costco.com, you may also return through the Costco.com online return portal.
Q: Were these socks sold anywhere other than Costco?
No. The recalled socks were sold exclusively at Costco stores and Costco.com.
Q: I don't want to return my socks. Can I keep using them?
No. The recalled socks present an injury hazard and should not be used. Please stop use immediately and return them to Costco for a full refund.
Q: Who can I contact with additional questions?
Our dedicated recall team is available Monday through Friday, 9am to 5pm Eastern, at 833-997-2452 or recall@32degrees.com.